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Capital one auto finance email8/6/2023 ![]() ![]() Thanks for your help and I hope this thread may be helpful to someone else. I've used it online to pay for train tickets (SNCF), house rental (Gites de France), Parishuttle and a few other things. So far they have not charged anything other than the 1% Visa fee. I also asked her for a quicker way to get through (told her I had other people traveling with me that might need to call - which may be true!) Anyway she said to have them call her directly at 1-80.īy the way, I got the Capital One card just as a back-up to my MBNA Visa I've had for years, through National Education Association. She gave me another number to call: 8 so I don't know if the first guy was wrong or if they both work. He then tranferred me to the Fraud department where I spoke to a woman who had apparently taken all the info from the first person as the first thing she said was that my card was ok'd for use in France on my dates. He gave me a number to call from France in case the card was lost or stolen: 80. He assured my there were no Foreign Transaction Fees. Executive Contacts Primary Contact Tim Erxleben Director of Operations 1680 Capital One Dr Secondary Contact Sanjiv Yajnik President, Financial Services 1680. So I spoke to one guy, gave him my dates and asked a few questions. I first thought that wasn't going to work because I got the same list of options but finally did get "press 0 to speak with a customer representative." Sheesh! Why do they have to make it so hard! I basically followed heelfan's instructions, ignoring the request for an account number and a few other options, then pressed 1 for active accounts or some such and entered my SSN. The 955-7070 is the number on the back of my card and I didn't get anywhere with that. I'll try your suggestion and/or heelfan's and let you know what happens. ![]() I don't know if they have separate numbers for Visa vs. My card is a plain vanilla Visa (No Hassle Miles). ![]() Since I got this card last November, maybe that's the explanation? I have seen some other posts here that said they instituted a FT charge for a while last fall and then rescinded it. dollar amount of the transaction." I love that part that seems to say "we'll tell you what it is if they make us"! Territories, we will assess you a finance charge as previously disclosed to you as part of the TILA Account Disclosures or as we will disclose to you if required by applicable law. Hopefully, We helped you to get some genuine hours details for Capital One Auto Finance.Thanks, everyone! I've been calling my other card issuers and it was much easier than Capital One.Ĭhristina, the paragraph I was refering to reads "For each transaction made in a country other than the U.S. Social Media: Customers can connect with the customer service department through social media using their official Capital One Auto Finance or Twitter page, and click on the “message” button. you will receive a response from the customer service department within 24 hours.Mail: You can send your correspondence to the corporate headquarters here: 1680 Capital One Drive, McLean, VA 22102-3491, United States Starting at 500 Terms 36 to 84 months Credit needed Not specified Early payoff penalty None Late fee 20 of the overdue amount, up to 25 See our methodology, terms apply.Email Contact: When you send an email to the Business customer service department, you will need to use this email you send your email, you will receive a response within 24 hours.Phone Number: You can reach Capital One Auto Finance customer support by calling 1-80number directly.Contacting Capital One Auto Finance to Verify Business Hours You’ll have to contact the customer service department to explore the hours of special events. Capital One Auto Finance company holds special events from time to time. ![]()
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